Green Chef customers receive broken products

Green Chef should implement recyclable packaging and improve its delivery service. Some products are apparently crushed due to poor packaging while some items tend to go bad during delivery.

Caption of vegetables and fruit.

Vegetables

Average grade: 4,50 / 5
Occurrence rate: 7%
Green Chef’s vegetable options are somewhat limited while the available vegetables aren’t that fresh.



Delivery service

Average grade: 4,43 / 5
Occurrence rate: 8%
Some customers’ items had apparently gone bad during delivery.

Packaging

Average grade: 4,39 / 5
Occurrence rate: 4%
Some of the packages aren’t recyclable and some products had been crushed during delivery as a result of poor packaging.

Caption of the topic “packaging” from the dashboard of this analysis.

The research team at Gavagai performed this analysis using our AI-powered text analysis tool, Gavagai Explorer. All texts analyzed in this article are collected from public online data published on TrustPilot.

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