Detect insights
from every
customer
interaction

Our AI-powered natural language processing technology
can capture, analyse, and visualize insights
from every channel of communication with your customer:
call transcriptions, chats, emails, support tickets,
return claims, social media, and surveys.
- in 47 languages!

Detect insights from every customer interaction

Our AI-powered natural language processing technology can capture, analyse, and visualize insights from every channel of communication with your customer:
call transcriptions, chats, emails, support tickets, return claims, social media, and surveys.
- in 47 languages!

Companies empowered by text analytics

Solutions with the Gavagai suite

Get inspiration on how to use artificial intelligence to grow and improve your business.
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Customer Insight Dashboard

With Explorer, anyone can analyze open ended text responses in minutes.


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Integrated Customer Insight

Explorer has an API that allows you to integrate your unstructured text data into your business intelligence ecosystem.

Read more

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Employee Experience

Employee experience is the field of analyzing and determining factors that make employees happy and motivated.

Read more

ipad-dashboard2

Customer Insight Dashboard

With Explorer, anyone can analyze open ended text responses in minutes.


Read more

shutterstock_1306667242

Integrated Customer Insight

Explorer has an API that allows you to integrate your unstructured text data into your business intelligence ecosystem.

Read more

shutterstock_1388508305 (1)

Employee Experience

Employee experience is the field of analyzing and determining factors that make employees happy and motivated.

Read more

Our products

Our products help companies process, analyze and understand large amounts
of unstructured natural language data in a short amount of time.

Explorer

Text Analytics that actually works, for anyone
Actionable insights from Topic Modelling, Sentiment Analysis, and Visualization in 47 Languages.
Analyze your surveys, customer feedback, product reviews and so much more...

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Closer - Conversational AI

Machine learning & Neural Network Models at your fingertips
An intuitive platform to build your custom bots fully suited to your business needs, with no coding needed. Minutes to start for immediate efficiency gains.

Gavagai API

Semantic analysis as a service
The Gavagai API is a collection of semantic analysis tools supporting 47 languages. Access our easy to use endpoints immediately.

Based on research by pioneers in the field

We are pioneers in language AI and have developed our Word Space Technology for more than 20 years. Our research team has published more than 400 academic papers.

Swedish Technology spun off the Swedish Institute of Computer Science.

About us

Native support for 47 languages and 100% Native language processing.

Supported languages

We do not rely on any external Plugin, Addon, or AI engine.

What's different

Quick and easy functionality to scrape review data from all over the web.

Data scraping

Swedish Technology spun off the Swedish Institute of Computer Science.

About us

Native support for 47 languages and 100% Native language processing.

Supported languages

We do not rely on any external Plugin, Addon, or AI engine.


What’s different

Quick and easy functionality to scrape review data from all over the web.

Data scraping

Customers reviews

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