Explorer is hugely helpful in our customer projects. We process large amounts of employee comments through our survey’s open ended questions.

Gavagai Explorer saves us a lot of time since the tool efficiently creates us themes on the most reoccuring comments. This allows us to focus on other tasks to improve our own customers’ experience and provides us a stable and sound process in that the task of thematising these comments is more reliable and validated than if we were to perform the task manually.

We have worked with Gavagai for a few years now and they have become an integrated part of our analytical offering and process. We use Gavagai Explorer to continuously analyze large amounts of social and editorial content as well as open ended customer and employee feedback.

Gavagai’s automated analysis allows us to scale our operations and brings considerable value to our customers, where we combine it with our own expertise in areas such as Reputation and Customer Experience. Gavagai Explorer is unique in providing support for all Nordic languages as well as most other relevant languages. Kantar Sifo sees Gavagai as a long term partner and together we will continue to develop and deliver market leading analytics and insights in a rapidly changing market.

As a market research company working with qualitative data we find Gavagai to be a game changer for our analytical work.

With Gavagai, we are able to automate much of the analytical work that was previously done manually through hand coding of the data. Because of this we can collect larger quantitative volumes of qualitative data and still complete the analytical work in a timely and efficient manner.

Gavagai puts a powerful text analysis tool in the hands of any user. ARTD Consultants is pleased to be using this cutting-edge tool to analyse qualitative data in tight time frames. It’s hugely reduced the time it takes us to analyse large amounts of qualitative data.

Paddy Power Betfair’s consumer insight team use the Gavagai Explorer to analyse open ended text responses from their online surveys to customers.

The tool allows them to get a clear sense of what themes are arising from the data, the size of each theme and sentiment attributed to this. The time it takes our analysts to get a result from this data has greatly reduced due to the Gavagai Explorer.