Detect insights
from every
customer
interaction
can capture, analyse, and visualize insights
from every channel of communication with your customer:
call transcriptions, chats, emails, support tickets,
return claims, social media, and surveys.
- in 47 languages!
Detect insights from every customer interaction
call transcriptions, chats, emails, support tickets, return claims, social media, and surveys.
- in 47 languages!
Companies empowered by text analytics

Solutions with the Gavagai suite

Customer Insight Dashboard
With Explorer, anyone can analyze open ended text responses in minutes.
Read more



Integrated Customer Insight
Explorer has an API that allows you to integrate your unstructured text data into your business intelligence ecosystem.
Read more


Employee Experience
Employee experience is the field of analyzing and determining factors that make employees happy and motivated.
Read more


Customer Insight Dashboard
With Explorer, anyone can analyze open ended text responses in minutes.
Read more



Integrated Customer Insight
Explorer has an API that allows you to integrate your unstructured text data into your business intelligence ecosystem.
Read more


Employee Experience
Employee experience is the field of analyzing and determining factors that make employees happy and motivated.
Read moreOur products
of unstructured natural language data in a short amount of time.


Explorer
Analyze your surveys, customer feedback, product reviews and so much more...


Closer - Conversational AI


Gavagai API
Based on research by pioneers in the field
Swedish Technology spun off the Swedish Institute of Computer Science.
About usNative support for 47 languages and 100% Native language processing.
Quick and easy functionality to scrape review data from all over the web.
Data scrapingCustomers reviews
Gavagai Explorer saves us a lot of time since the tool efficiently creates us themes on the most reoccuring comments. This allows us to focus on other tasks to improve our own customers’ experience and provides us a stable and sound process in that the task of thematising these comments is more reliable and validated than if we were to perform the task manually.
CEO, Great Place to Work SwedenGreat Place to Work - Employee and HR Consulting Company


Gavagai’s automated analysis allows us to scale our operations and brings considerable value to our customers, where we combine it with our own expertise in areas such as Reputation and Customer Experience. Gavagai Explorer is unique in providing support for all Nordic languages as well as most other relevant languages. Kantar Sifo sees Gavagai as a long term partner and together we will continue to develop and deliver market leading analytics and insights in a rapidly changing market.
Business Area Director Kantar SifoKANTAR - Leading Market Research company


With Gavagai, we are able to automate much of the analytical work that was previously done manually through hand coding of the data. Because of this we can collect larger quantitative volumes of qualitative data and still complete the analytical work in a timely and efficient manner.
CEO at ProtobrandProtobrand - Market Research Company


Senior Consultant, ARTD ConsultantsARTD Consultants - Government and Consumer Research Firm


The tool allows them to get a clear sense of what themes are arising from the data, the size of each theme and sentiment attributed to this. The time it takes our analysts to get a result from this data has greatly reduced due to the Gavagai Explorer.
Senior Insights Executive, Paddy Power BetfairPaddyPower - Gaming company




CEO, Great Place to Work SwedenEmployee and HR Consulting Company


Business Area Director Kantar SifoLeading Market Research company


CEO at ProtobandMarket Research Company


Senior Consultant, ARTD ConsultantsGovernment and Consumer Research firm


Senior Insights Executive, Paddy Power BetfairGaming company

























