Text analytics for customer insights

Gavagai Explorer helps to gain insights from all of your customer feedback data. Explorer is easy, fast and works for 46 languages. It’s AI-driven analysis for everyone.

– without prior computer skills!

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Understand what thousands think in a matter of minutes

Explore what all your customers are saying in their own language. Upload your texts - in Excel or CSV format - and start getting results immediately. You don’t have to be a data scientist to work with the latest AI-driven analysis. Get actionable insights from hundreds of thousands of feedback texts in minutes.

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Unstructured text data is hard to analyze

With increasing data volumes in varying languages across many channels, it is difficult to stay in touch with what your customers want and feel.

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Automated text analysis often requires extensive technical skills

Previous attempts automating this analysis have been expensive and cumbersome to use. With Gavagai Explorer, even a non-expert can be productive within minutes.

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Manual analysis is expensive and error-prone

It is difficult to ensure quality and consistency in complex projects with multiple languages, which may cause lost revenue or even losing a project.

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“You shall know a word by the company it keeps.”

- John Rupert Firth.

Pricing & Credits

Try out Gavagai Explorer in a 30-day free trial with 2000 free credits – no credit card required.
One credit is good for analyzing one text. A text can be a review, blog-post, tweet, or open-ended response from a survey, but it may also be empty. Basically, it's 1 row in your data input file.

S
Price per month
40€
Credits per month
400
Additional
0.04 - 0.1
€/credit
M
Price per month
80€
Credits per month
800
Additional
0.04 - 0.1
€/credit
L
Price per month
120€
Credits per month
1200
Additional
0.04 - 0.1
€/credit

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Essential features

  • Bought credits never expire
  • Individual user account
  • Excel and CSV support for text input
  • Support for 46 languages
  • Analyze one language in each project
  • Filters
  • Export results to several formats
  • Theme wheels visualization
  • Sentiment analysis
  • Summarization of texts
  • Explorer API access
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Advanced features

  • Append text to existing project
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Custom concepts

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Models

  • Save a project as a model to reuse in other projects
  • Upload Excel file with model
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Advanced model features

  • Share model with another user
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Multiple Language Modeling

  • Synchronize from one language to another
  • Automatic translation of terms from one project to another
  • Share synchronized model with team members
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Managed Accounts

  • Manage many user accounts from one main account
  • Centralize billing to one account
  • Share credits accross all accounts
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Gavagai API integration

  • Use the Gavagai API (developer.gavagai.se) with your custom concepts
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Invoice billing

  • Monthly e-invoice available
  • Annual pre-paid invoicing available
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Explorer has all the features needed for advanced text analytics

Save and re-use models

A model of analysis can be saved for future use, for example, if you want to monitor trends in the answers to similar questions over time.

Discover key topics in the texts

Gavagai Explorer lets you discover topics automatically - there is no need to pre-define them. You can modify the topics that the system suggests and even add new ones.

A wider range of sentiments

Gavagai Explorer defines not only Positivity and Negativity in the texts, but even Love, Fear, Hate, Violence, Desire and Skepticism.

Customers

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