AI-powered analysis to help your clients stay ahead
Some examples of insights we gained from instant analysis of thousands of texts:
- We analyzed 2 929 reviews about Kek Lok Si temple
- Summary of 14 020 employee reviews for Citigroup
- Quick Review analysis about Sydney Trains
- Analyzing 1 948 reviews about Norton Security
- We analyzed 15 586 reviews about the McDonalds Mobile App
Text data is difficult to read and manually analyze. To try and gain an understanding of your customers, you need to process lots of data efficiently.
With the Gavagai Explorer anyone can start analyzing open ended text responses to gauge customer satisfaction, understand what customers think, and map out what matters most to them.
Analysts can use data from consumers who are suggesting how to improve. To find out, for example, to improve clients’ pricing, packaging, email system, call centers, product, and so on with decisive next steps. Customer Insights teams use The Gavagai Explorer to speak with data backed facts to the correct stakeholders on how to improve the business with text analytics.
Leading firms using Gavagai Analytics
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