Pricing

Gavagai Explorer is a pay-as-you-go web based service; you only pay for what you use. To simplify paying for Explorer we offer automated subscriptions that renew each month and that you can pause and resume as necessary.

In Explorer you put the texts you want to analyze into a project. Each text is typically a review, a piece of user feedback or similar. A project should contain all relevant texts for one survey question, or all the reviews for one app, or whatever your data is about.

There are three aspects to paying for Explorer:

• Which features do you need? Look in the price list below and choose either Small, Medium or Large. We add new features continuously mostly to the Large plans.
• How many texts do you need to analyze? Each plan includes a number of credits each month (analyzing one text requires one credit) and you can purchase extra credits at any time. Credits never expire.
• How many concurrent projects do you want to run in your account? Each account allows for a number of concurrent projects or “project slots”. In each slot you can create, analyze, and then delete any number of projects, one after another. If you need to analyze several projects concurrently you will need several project slots.

In the price list below you can see the different plans that are available and which features each includes.

Do you need enterprise features such as more projects, custom SLAs, a dedicated account manager, or SSO with your own AD?

Contact us for more information and a quote,
at sales [at] gavagai.io.

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Learn about our AI-powered text analysis tool in a Personal Demo.

Then get a Free Trial to test-run Gavagai Explorer using your own data.

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¹ To continue using Explorer after the free trial, you will need to enter your payment information. You will then pay monthly in advance for your account which includes a certain number of credits. There is no long term contract and you can upgrade, downgrade or cancel your account at any time.
You have full access to your data for as long as you have an active paid account on any plan.
If an account is cancelled its data is fully available for the remainder of the billing period. Then it will be paused, without access and without requirements to pay, until it is reactivated again. Any existing credits in the account remain in the account indefinitely (or until they are spent).
All prices exclude VAT which will be added for EU customers at the time of billing. EU customers outside of Sweden can opt out of the tax if they provide a valid VAT number. Please contact our support in that case.

² Gavagai Explorer has a simple pricing model based on volume: you pay for the number of texts that you analyze. By “text”, we mean one single row of the Excel or CSV file that you upload to the project, or a single text in an API call. This is because of how texts must be formatted when they are uploaded to the Explorer; there should be one document in each row of the file (+any meta data you want to keep track of). The definition of “document” depends on the data being used. If it is survey data, each document is one response. If it is tweets, each tweet should be its own document. If it would be product reviews, then there should be one review per row. It’s important to keep the notion of document when working with the tool, as this is vital to getting the right statistics about the data.

³ The system is set up to charge for the total amount of rows, no matter the content (text, symbols, emojis, etc), or if there are empty rows. The reason that the system includes empty rows (and charges for them) is that even empty rows might be significant in the statistics and therefore we leave it up to each customer to prepare their data as they see fit before uploading to the Gavagai Explorer system.