Shareit’s sore service is lackluster according to customer reviews

The decrease in sentiment for “share” is probably due to larger corporations providing similar services, such as Google Drive or Onedrive. These services backed by giants continue to pour massive resources in order to improve, and as suggested by the decrease in sentiment the core service is not as impressive anymore. However, users still find it very easy to use the app, and it is easy to share files and data. In fact, since 2017 users find it more and more pleasurable and enjoy how easy it is.

Caption of a man sitting by a computer and using a phone.
Photo: bongkarn thanyakij


Average grade: 2,67 / 5
Occurrence rate: 14%
This is the most mentioned topic. Sentiment has been on an overall increasing trend since 2015. Related topics are “work” and “ios”.


Average grade: 4,68 / 5
Occurrence rate: 3%
This is the highest-rated topic. Sentiment has been increasing since 2017. Related topics are “share” and “transfer”.


Average grade: 1,81 / 5
Occurrence rate: 5%
This topic is the lowest-rated one. Sentiment has been decreasing since 2018. Related topics are “pc” and “android”.


Average grade: 3,32 / 5
Occurrence rate: 11%
Sentiment has been on a decreasing trend since 2014 with only a slight increase this year. Related topics are “files” and “file”.

Caption of the topic “connect” from the dashboard of this analysis.

The research team at Gavagai performed this analysis using our AI-powered text analysis tool, Gavagai Explorer. All texts analyzed in this article are collected from public online data published on App Store.

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