Unfortunately, the flavor is what customers dislike the most, according to our analysis. This is not a great sign for San Pellegrino. However, one of the things that customers appreciate is how “light” the drink is. There are not very many people thinking this, but the ones that do have very strong positive feelings toward the topic, saying that it is light and refreshing.
Average grade: 3,56 / 5
Occurrence rate: 20%
This is the most mentioned topic as well as the lowest-rated one. Sentiment increased from December to April but has since decreased. Related topics are “try” and “lemon”.
Average grade: 4,78 / 5
Occurrence rate: 5%
This is the highest-rated topic. Sentiment has been consistently high since April 2019. Related topics are “refreshing” and “fruity”.
Average grade: 4,33 / 5
Occurrence rate: 19%
Sentiment decreased a lot in April this year and has stayed there since. Related topics are “low” and “soda”.
Average grade: 4,20 / 5
Occurrence rate: 6%
Sentiment has been on an increasing trend since September. Related topics are “top” and “cover”.
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The research team at Gavagai performed this analysis using our AI-powered text analysis tool, Gavagai Explorer. All texts analyzed in this article are collected from public online data published on Amazon.
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