We see that customers are very dissatisfied with the soda being flat. Understandably this is not appreciated. On top of this, the cans are often damaged when delivered, with dents being prominent in the cans. This often indicates the cans have been mishandled during shipping and might be a reason for why the soda is flat as well. We suggest Pepsi take a look at this issue.
Average grade: 3,08 / 5
Occurrence rate: 19%
This is the most mentioned topic. Sentiment has been on an overall increasing trend since August 2019. Related topics are “damaged” and “dented”.
Average grade: 4,48 / 5
Occurrence rate: 6%
This is the highest-rated topic. Sentiment increased in June 2019, and apart from a slight temporary decrease in January this year it has been consistently high since. Related topics are “great” and “good”.
Average grade: 2,52 / 5
Occurrence rate: 5%
This is the lowest-rated topic. Sentiment increased from December to March but decreased again in April. Related topics are “taste” and “cans”.
Average grade: 4,03 / 5
Occurrence rate: 7%
Sentiment has been decreasing since December. Related topics are “cans” and “price”.
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The research team at Gavagai performed this analysis using our AI-powered text analysis tool, Gavagai Explorer. All texts analyzed in this article are collected from public online data published on Amazon.
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