Customers don’t like the smell of Nature’s Recipe Grain-Free

The packaging is flawed as customers are receiving damaged ones. The food’s smell is too strong as well.

Caption of two dogs.

Smell

Average grade: 3,79 / 5
Occurrence rate: 5%
The food has a strong smell.



Packaging

Average grade: 2,98 / 5
Occurrence rate: 3%
The package had been broken or open upon arrival according to some.

Subscription

Average grade: 3,44 / 5
Occurrence rate: 1%
Some customers claimed that the membership price increase made them cancel their subscription.

Caption of the topic “smell” from the dashboard of this analysis.

The research team at Gavagai performed this analysis using our AI-powered text analysis tool, Gavagai Explorer. All texts analyzed in this article are collected from public online data published on Amazon.

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