Vonage users wonder what’s wrong with the voicemail

We would suggest Vonage resolve the issues regarding voicemail sync as soon as possible, as this drags down the overall grade. Also, make sure it’s ringing when it’s supposed to, and improve the log-in process.

Caption of a woman talking on the phone.
Photo: Rawpixel Ltd

Voicemail

Average grade: 2,19 / 5
Occurrence rate: 7%
It seems that the user interface is confusing, and there are issues when it comes to synching voicemails between devices.



Ring tones

Average grade: 2,12 / 5
Occurrence rate: 7%
Some complained about missed calls because the app doesn’t ring.

Account access

Average grade: 1,73 / 5
Occurrence rate: 4%
Some claimed to not being able to log in or stay signed in but instead getting error messages about connectivity.

  • If you found this analysis interesting, you might also be interested in our analysis of Sprint!

Caption of the topic “voicemail” from the dashboard of this analysis.

The research team at Gavagai performed this analysis using our AI-powered text analysis tool, Gavagai Explorer. All texts analyzed in this article are collected from public online data published on the App Store.

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