We know that Nespresso pods are a bit expensive, according to many customers. The topic still has a high grade, however. This suggests the price of the pods could act as a deterrent for new customers, but that the existing ones are somewhat accepting of the pricing. Lowering the price of pods could bring a new wave of customers. We suggest they look more into this opportunity.
Average grade: 4,62 / 5
Occurrence rate: 3%
Sentiment has been on a decreasing trend since 2018, with a significant drop this year. Related topics are “great” and “espresso”.
Average grade: 3,95 / 5
Occurrence rate: 5%
This is the lowest-rated topic in this project. Sentiment has been on a decreasing trend since 2017. Related topics are “enough” and “cup”.
Average grade: 4,02 / 5
Occurrence rate: 22%
Sentiment decreased quite a bit this year. Related topics are “expensive” and “espresso”.
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The research team at Gavagai performed this analysis using our AI-powered text analysis tool, Gavagai Explorer. All texts analyzed in this article are collected from public online data published on Amazon.
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