Epicurious users lose their progress due to updates

Customers are losing their recipes when they’re updating the app and the app tends to crash when users are trying to type in their search function.

Caption of a dinner table.

Save feature

Average grade: 4,83 / 5
Occurrence rate: 8%
Some customers lost their saved recipes when reinstalling or updating the app.



Recipe box

Average grade: 4,84 / 5
Occurrence rate: 6%
The topic correlates with “save feature”.

Search feature

Average grade: 4,81 / 5
Occurrence rate: 3%
The app tends to crash when users are trying to type in the search box.

Caption of the topic “recipe box” from the dashboard of this analysis.

The research team at Gavagai performed this analysis using our AI-powered text analysis tool, Gavagai Explorer. All texts analyzed in this article are collected from public online data published on the App Store.

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