Customers find mold in their Rachael Ray Nutrish Natural Premium packages

Customers are finding ants as well as mold in their packages. The increase in price isn’t appreciated either.

Caption of a dog.

Packaging

Average grade: 2,35 / 5
Occurrence rate: 3%
The package contained ants upon arrival and it’s too big. Broken packages are quite usual as well.



Smell

Average grade: 3,32 / 5
Occurrence rate: 2%
The food is very smelly.

Subscription

Average grade: 3,86 / 5
Occurrence rate: 1%
Some had canceled their subscription due too the increase in price as well as mold in the bottom of the bag.

Caption of the topic “packaging” from the dashboard of this analysis.

The research team at Gavagai performed this analysis using our AI-powered text analysis tool, Gavagai Explorer. All texts analyzed in this article are collected from public online data published on Amazon.

Want to try this kind of analysis on your own data?

Gavagai Explorer is free to try (no credit card needed) and works in 46 languages.

Book a demo to find out more!