De’Longhi ENV150GY’s pods are too expensive according to customers

Customers are somewhat distraught by Nespresso’s pod pricing. They’re quite expensive though customers are satisfied with how easy their De’Longhi ENV150GY is to use.

Caption of Nespresso pods.
Photo: Mario Spann

Temperature

Average grade: 3,95 / 5
Occurrence rate: 5%
The “temperature” is the lowest-rated topic of all topics and its sentiment has decreased since 2017. Correlating topics are “enough” and “good”.



Ease of Use

Average grade: 4,61 / 5
Occurrence rate: 16%
The sentiment has been decreasing since 2017 and it correlates with “clean” and “great”.

Pods

Average grade: 4,09 / 5
Occurrence rate: 18%
The sentiment has started to decrease this year. Correlating topics are “expensive” and “espresso”.

Caption of the topic “temperature” from the dashboard of this analysis.

The research team at Gavagai performed this analysis using our AI-powered text analysis tool, Gavagai Explorer. All texts analyzed in this article are collected from public online data published on Amazon.

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