Customers are somewhat distraught by Nespresso’s pod pricing. They’re quite expensive though customers are satisfied with how easy their De’Longhi ENV150GY is to use.
Average grade: 3,95 / 5
Occurrence rate: 5%
The “temperature” is the lowest-rated topic of all topics and its sentiment has decreased since 2017. Correlating topics are “enough” and “good”.
Ease of Use
Average grade: 4,61 / 5
Occurrence rate: 16%
The sentiment has been decreasing since 2017 and it correlates with “clean” and “great”.
Average grade: 4,09 / 5
Occurrence rate: 18%
The sentiment has started to decrease this year. Correlating topics are “expensive” and “espresso”.
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The research team at Gavagai performed this analysis using our AI-powered text analysis tool, Gavagai Explorer. All texts analyzed in this article are collected from public online data published on Amazon.
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