Analysis of Pillow reviews show user unhappiness with the free version

Customers are having a hard time setting their Pillow alarms while the free version keeps freezing from time to time. Theyโ€™ve also charged customers out of the blue and some view the free version as simply, not worth it.ย 

Caption of a person lying in a bed.

Alarms

Average grade: 4,71 / 5
Occurrence rate: 11%
Some customers have claimed that theyโ€™re unable to set their alarm from their apple watch. For some, the alarm didnโ€™t ring when it was supposed to.



Subscription

Average grade: 4,68 / 5
Occurrence rate: 7%
The subscription is a tad pricy according to some while others are annoyed by the constant nagging to upgrade.

Free version

Average grade: 4,76 / 5
Occurrence rate: 2%
In some cases, the app is freezing when customers are using the free version. Furthermore, some have been accidentally charged for the premium version.

Caption of topic “alarms” taken of Gavagai Explorer

The research team at Gavagai performed this analysis using our AI-powered text analysis tool, Gavagai Explorer. All texts analyzed in this article are collected from public online data published on the App Store.

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