RockMyRun keeps crashing according to app users

One of the insights from our analysis is how often the app crashes. This seems to be a major issue, and some users say the subscription is not worth the money because of this. We would suggest RockMyRun work with the app functionality, make that a priority. Another suggestion is to consider what can be done with the voice interrupting the songs since many users were annoyed by that.

Caption of a man running.
Photo: Kyle Cassidy

Subscription

Average grade: 2,52 / 5
Occurrence rate: 6%
Some were annoyed that there’s a voice interrupting the songs, pushing users to purchase the pro version. It was also mentioned that it’s not worth paying for the subscription since the app is constantly crashing.



App functionality

Average grade: 2,39 / 5
Occurrence rate: 7%
Some complained about the app being buggy, there were problems with streaming, and that it’s crashing regularly.

Account access

Average grade: 1,53 / 5
Occurrence rate: 2%
It’s related to the topic “app functionality”. It was mentioned that the app is crashing while retrieving account information when trying to log in.

Caption of the topic “app functionality” from the dashboard of this analysis.

The research team at Gavagai performed this analysis using our AI-powered text analysis tool, Gavagai Explorer. All texts analyzed in this article are collected from public online data published on Google Play.

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