Gobble subscribers are unhappy with the poor quality of the vegetables

Gobble won’t deliver the goods you’ve paid for if you cancel your subscription. Their services are quite expensive as well and their vegetables are of poor quality and unfresh.

Caption of chefs cooking.
Photo: Matthias Ripp

Delivery service

Average grade: 3,73 / 5
Occurrence rate: 17%
Some claimed that they weren’t allowed to cancel ahead of their delivery.

Customer service

Average grade: 3,03 / 5
Occurrence rate: 16%
Customers are often on hold for quite some time before reaching customer service. They’re usually unhelpful as well.



Subscription

Average grade: 3,26 / 5
Occurrence rate: 9%
The subscription is too expensive according to its users. Furthermore, when customers had canceled their subscription, their already paid deliveries had been canceled as well.

Vegetables

Average grade: 3,77 / 5
Occurrence rate: 7%
Users are dissatisfied with Gobble’s vegetables stating they’re of poor quality and unfresh.

Caption of the topic “subscription” from the dashboard of this analysis.

The research team at Gavagai performed this analysis using our AI-powered text analysis tool, Gavagai Explorer. All texts analyzed in this article are collected from public online data published on TrustPilot.

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