ColorMe customers unhappy that they still are forced to watch ads

Customers of ColorMe have to watch ad videos even though they’ve paid for their subscription. The premium version doesn’t always work offline either and some customers are upset that you’ll need to watch ads in order to unlock color palettes.

Caption of color pencils.
Photo: Anne Worner

The Subscription

Average grade: 3,69 / 5
Occurrence rate: 2%
Some customers have reportedly had to watch sponsored videos even though they’ve paid for a subscription. The premium version, doesn’t, at times, work offline either.



Unlocking Palettes

Average grade: 3,57 / 5
Occurrence rate: 2%
Some customers are upset that you’ll need to watch an advertisement in order to unlock palettes.

Advertisement

Average grade: 3,47 / 5
Occurrence rate: 18%
Customers are annoyed with the number of pop-up ads.

Caption of the topic “advertisement” from the dashboard of this analysis.

The research team at Gavagai performed this analysis using our AI-powered text analysis tool, Gavagai Explorer. All texts analyzed in this article are collected from public online data published on Google Play.

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