Martha & Marley Spoon’s customers are tired of waiting for their delivery

Marta & Marley Spoon’s subscription isn’t worth it according to customers. Their deliveries are often delayed and they’re often missing ingredients.

Caption of a man and a woman cooking food.

Delivery service

Average grade: 3,40 / 5
Occurrence rate: 19%
Martha & Marley Spoon’s deliveries are sometimes delayed or even missing ingredients.



Customer service

Average grade: 2,74 / 5
Occurrence rate: 19%
Customer service has been very unhelpful on several occasions according to users.

Subscription

Average grade: 2,58 / 5
Occurrence rate: 6%
The meal box service isn’t worth it according to users and many had canceled their subscription due to delivery issues.

Caption of the topic “subscription” from the dashboard of this analysis.

The research team at Gavagai performed this analysis using our AI-powered text analysis tool, Gavagai Explorer. All texts analyzed in this article are collected from public online data published on TrustPilot.

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