The Firework app’s persistent crashing for its users

Fireworks users are upset with the limited number of music and effects. The app keeps crashing as well and customers are having a hard time uploading videos.

Caption of fireworks.

Music settings

Average grade: 3,84 / 5
Occurrence rate: 2%
There seems to be a lack of choices when it comes to music and effects.



App functionality

Average grade: 3,39 / 5
Occurrence rate: 3%
Some complained that the app crashes constantly making it difficult to use it.

Video upload

Average grade: 3,04 / 5
Occurrence rate: 2%
Some claimed that they’ve received error messages when trying to upload videos.

Caption of the topic “app functionality” from the dashboard of this analysis.

The research team at Gavagai performed this analysis using our AI-powered text analysis tool, Gavagai Explorer. All texts analyzed in this article are collected from public online data published on Google Play.

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