The Drops app keeps logging users out

Drops premium version isn’t worth it according to customers, it’s too expensive, and there are only a few features to it. Some customers were constantly logged out from the application as well.

Caption of drops of water on grass.

Premium version

Average grade: 3,44 / 5
Occurrence rate: 8%
The app is a tad pushy with paying for a subscription which is too expensive. Furthermore, the premium version isn’t worth it according to customers. You’re only able to learn words, not grammar or sentence structure.



Account access

Average grade: 3,31 / 5
Occurrence rate: 2%
Some customers claimed that their progress wasn’t recognized when using multiple devices. It was also mentioned that some were constantly getting logged out from the app. It correlates with “premium version”.

Notifications

Average grade: 3,38 / 5
Occurrence rate: 2%
Some were annoyed that they couldn’t disable notifications.

Caption of the topic “notifications” from the dashboard of this analysis.

The research team at Gavagai performed this analysis using our AI-powered text analysis tool, Gavagai Explorer. All texts analyzed in this article are collected from public online data published on Google Play.

Want to try this kind of analysis on your own data?

Gavagai Explorer is free to try (no credit card needed) and works in 46 languages.

Book a demo to find out more!