Bigo Live users feel that they are being banned for no reason

Bigo Live keeps banning users without any reason which infuriates their customers. This is however mended somewhat due to the fact that Bigo Live is worldwide, meaning, users can get in touch with different people all around the world.

Caption of a man using a phone.
Photo: Andrea Piacquadio

Banned

Average grade: 1,84 / 5
Occurrence rate: 6%
The sentiment has been increasing since December 2019. Correlating topics are “account” and “reason”.

Worldwide

Average grade: 4,40 / 5
Occurrence rate: 3%
The sentiment is highly positive though it’s started to decrease in April. Correlating topics are “friends” and “meet”.



Changes

Average grade: 2,69 / 5
Occurrence rate: 4%
The sentiment has been decreasing since February 2020. Correlating topics are “good” and “please”.

Pass time

Average grade: 3,22 / 5
Occurrence rate: 7%
The sentiment has been increasing from January 2020 though it’s started to decrease since March 2020.

  • If you found this analysis interesting, you might also be interested in our analysis of Mixer!

Caption of the topic “banned” from the dashboard of this analysis.

The research team at Gavagai performed this analysis using our AI-powered text analysis tool, Gavagai Explorer. All texts analyzed in this article are collected from public online data published on Google Play.

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