Simply Piano’s new payment seem to bother users

Something changed in Simple Piano’s payments that seem to enrage customers. The app is however easy to use, though most of their topics are decreasing as we speak.

Caption of a piano.

Payment

Average grade: 2,10 / 5
Occurrence rate: 11%
The sentiment increased from September to December though it’s been decreasing since then. Correlating topics are “learning” and “money”

Easy to use

Average grade: 4,54 / 5
Occurrence rate: 9%
The sentiment has decreased since March 2020. Correlating topics are “learning” and “fun”



Basics

Average grade: 2,39 / 5
Occurrence rate: 2%
The sentiment has been decreasing since February 2020. Correlating topics are “piano” and “payment”.

Notes

Average grade: 3,08 / 5
Occurrence rate: 8%
The sentiment has been decreasing since July 2019 though it’s started to increase this March. Correlating topics are “learning” and “piano”

Caption of the topic “payment” from the dashboard of this analysis.

The research team at Gavagai performed this analysis using our AI-powered text analysis tool, Gavagai Explorer. All texts analyzed in this article are collected from public online data published on Google Play.

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