Collect users want a smoother board feature

Our suggestions are clear after analyzing the data. First of all, we suggest Collect remove the board feature or make it work smoother. Other suggestions are to resolve the download issues and to make sure that you successfully can save several files at once.

Caption of a person look at their phone.
Photo: Ryan Adams

Insight nr. Ⅰ
The topic “download” occurred in 8% of the reviews and has an average grade of 1,42 / 5. It’s related to the topics “save” and “board”. Some claimed that they received error messages when trying to download files. On several occasions, the app has been crashing causing users to lose all of their downloads.



Insight nr. Ⅱ
The topic “board” occurred in 7% of the reviews and has an average grade of 1,72 / 5. It’s related to the topic “save”. It seems that having to create boards have made transferring files and sharing videos much more difficult since it’s not syncing properly.

Insight nr. Ⅲ
The topic “save” occurred in 6% of the reviews and has an average grade of 1,80 / 5. It’s related to the topics “download” and “board”. Some complained that the save feature doesn’t work, they were constantly getting error codes. Also, sometimes you have to download the files again.

Caption of all the topics from the dashboard of this analysis.

The research team at Gavagai performed this analysis using our AI-powered text analysis tool, Gavagai Explorer. All texts analyzed in this article are collected from public online data published on the App Store.

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