Keyplan 3D Lite users don’t like paying for a full version that has additional costs

Based on our insights, we suggest Keyplan 3D Lite make sure the saving function is working properly. Also, to only have the lite version and a full version, and nothing in between is not ultimate according to our analysis of customer review data. A paid version should cover everything, users shouldn’t have to be surprised with an additional cost!

Caption of keys.
Photo: Linus Bohman

Insight nr. Ⅰ
The topic “full version” occurred in 11% of the reviews and has an average grade of 2,34 / 5. Some claimed that they felt ripped off buying the full version when they didn’t get to use all features, they had to spend more money to have access to everything. Also, some complained about the paid version not being worth it because of the app being glitchy and constantly crashing.

Insight nr. Ⅱ
The topic “lite version” occurred in 14% of the reviews and has an average grade of 2,22 / 5. Some were dissatisfied with the lite version because it’s too limited. For instance, you only get one room in the lite version which made some users not wanting to upgrade either. Also, it seems that the app itself isn’t that user-friendly.

Insight nr. Ⅲ
The topic “save” occurred in 3% of the reviews and has an average grade of 2,50 / 5. It seems that some had lost their project since the app failed to save. Some work is saved and others are not.

Caption of the topic “lite version” from the dashboard of this analysis.

The research team at Gavagai performed this analysis using our AI-powered text analysis tool, Gavagai Explorer. All texts analyzed in this article are collected from public online data published on the App Store.

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