Harman Kardon Controller has connectivity issues according to users

Based on our analysis, we see that the app available is having some issues with the connectivity over wifi. The sentiment is on an increasing trend, however. This suggests some work has been done to improve and resolve this issue already, but some more work could be done to resolve it even quicker.

Caption of a Harman Kardon speaker.

Insight nr. Ⅰ
“Spotify” has an average grade of 1,85 / 5 and an occurrence of 12%. The sentiment was on a decreasing trend from 2016 to 2018 but has since been on an increasing trend. Related topics are “support” and “music”. We can also find “please”, “via”, “lack” and “missing”, and we can conclude Spotify is having issues working with Harman Kardon devices.



Insight nr. Ⅱ
“Wifi connectivity” has an average grade of 1,38 / 5 and an occurrence of 20%. Sentiment has been on an increasing trend since 2017. Related topics are “Bluetooth” and “network”.

Insight nr. Ⅲ
“Sound quality” has an occurrence of 5% and an average grade of 1,41 / 5. Sentiment has been on an increasing trend since 2017. Related topics are “good” and “limited”.

Caption of the topic “wifi connectivity” from the dashboard of this analysis.

The research team at Gavagai performed this analysis using our AI-powered text analysis tool, Gavagai Explorer. All texts analyzed in this article are collected from public online data published on Google Play.

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