Drawing Desk, easy to subscribe impossible to unsubscribe

Caption of a desk with drawing tools.

Insight nr. Ⅰ
The topic “trial” occurred in 2% of the reviews and has an average grade of 2,47 / 5. It’s related to the topic “premium”. Some were annoyed about the free trial pop-ups and that it’s hard to end the trial period.



Insight nr. Ⅱ
The topic “premium” occurred in 4% of the reviews and has an average grade of 2,74 / 5. Some claimed the subscription to be overpriced and that it was difficult to cancel.

Insight nr. Ⅲ
The topic “ads” occurred in 2% of the reviews and has an average grade of 2,74 / 5. Some complained about the number of pop-up ads covering the whole screen.

Caption of the topic “premium” from the dashboard of this analysis.

Conclusion and suggestion

Based on the analysis, we have some suggestions for Drawing Desk. First of all, they should make sure it’s hassle-free to end your trial and subscription. Having to spend a lot of time on that is annoying for the customers – and will apparently make them talk bad about Drawing Desk in the reviews. Another suggestion is to reduce the number of ads and make them more discreet.

The research team at Gavagai performed this analysis using our AI-powered text analysis tool, Gavagai Explorer. All texts analyzed in this article are collected from public online data published on App Store.

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