Sam’s Food Stores’ self-scanning is very appreciated

Caption of groceries.

Insight nr. Ⅰ
The topic “list” has an occurrence of 4% and an average grade of 3,99 / 5. Sentiment has been on an overall decreasing trend since 2014. There have been some increases during this time, but quite small and temporary ones. In 2020 there is a small increase. Related topics are “cart” and “love”.

Insight nr. Ⅱ
“Membership” has an average grade of 4,12 / 5 and an occurrence of 7%. The sentiment was on a decreasing trend from 2014 to 2019 and was broken by a slight increase in 2020. Related topics are “plus” and “love”.

Insight nr. Ⅲ
“Self-checkout” has an average grade of 4,76 / 5 and has an occurrence of 8%. Sentiment has been increasing since 2018. Related topics are “wait” and “scan”.

Caption of the topic “list” from the dashboard of this analysis.

Conclusion and suggestion

Many features are appreciated in this app, and the effects of them as well. For example, being able to scan products yourself means you can quickly go through the checkout, and by doing so passing the conventional line.
Being able to create a shopping list in the app is very convenient too, according to users. Being able to save this list makes it even more useful, as users can create lists ahead of time, or reuse older lists.

The research team at Gavagai performed this analysis using our AI-powered text analysis tool, Gavagai Explorer. All texts analyzed in this article are collected from public online data published on App Store.

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