It seems that LiveHealth Online asks the right questions

Caption of male doctor greeting patient, shaking hands.
Photo: Vic

Insight nr. Ⅰ
“Questions” has an occurrence of 5% and an average grade of 4,43 / 5. The sentiment was on a decreasing trend from 2015 to 2018, and in 2019 it increased quite a bit. This year, however, it decreased again. Related topics are “answered” and “ask”.

Insight nr. Ⅱ
With an occurrence of 14% and an average grade of 3,95 / 5 is the topic “doctors”. Sentiment has been slowly decreasing since 2017. Related topics are “great” and “helpful”.

Insight nr. Ⅲ
“Quick” has an average grade of 4,59 / 5 and an occurrence of 11%. This year sentiment increased a bit. Correlating topics are “great” and “appointment”.

Caption of the topics and grades from the dashboard of this analysis.
  • If you found this analysis interesting, you might also be interested in our analysis of Kry!

Conclusion and suggestion

We know that “questions” is an important topic, as it is highly relevant for doctors to ask relevant questions and for the patient to be comfortable enough to ask the questions that are on their minds. Otherwise, important information might be left unsaid. Luckily, LiveHealth Online receives a high grade in this. They are also considered to be quick with the appointments, based on our analysis.

The research team at Gavagai performed this analysis using our AI-powered text analysis tool, Gavagai Explorer. All texts analyzed in this article are collected from public online data published on App Store.

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