The Homework App, spamming someone doesn’t help

Caption of math homework.
Photo: Jayel Aheram

Insight nr. Ⅰ
The topic “premium” occurred in 7% of the reviews and has an average grade of 4,61 / 5. Sentiment decrease in 2020. Some complained about the app repeatedly, asking them to upgrade to the premium version.



Insight nr. Ⅱ
The topic “app versions” occurred in 2% of the reviews and has an average grade of 4,73 / 5. Some claimed that after updating the app, it’s frequently crashing when trying to open it.

Insight nr. Ⅲ
The topic “notifications” occurred in 7% of the reviews and has an average grade of 4,74 / 5. It seems that the alerts don’t actually alert some of the users.

Caption of the topic “premium” from the dashboard of this analysis.

Conclusion and suggestion

The Homework App have one simple task to do if they want to receive a higher review score: remove the constant ads about upgrading the app to the premium version.

The research team at Gavagai performed this analysis using our AI-powered text analysis tool, Gavagai Explorer. All texts analyzed in this article are collected from public online data published on the Apple Store.

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