Is the app Doctor On Demand to hard to use?

Caption of an empty hospital bed.
Photo: frankieleon

Insight nr. Ⅰ
“Quick” has an average grade of 4,83 and an occurrence of 11%. Sentiment has been at a stable, positive sentiment since 2018. Related topics are “doctors” and “great”.

Insight nr. Ⅱ
“Wait” has an occurrence of 13% and an average grade of 4,66. Sentiment has been slowly decreasing since 2016. Related topics are “sick” and “appointment”.

Insight nr. Ⅲ
“Simple” has an average grade of 4,42 and an occurrence of 3%. Sentiment has been on a decreasing trend since 2017. Related topics are “quick” and “prescription”.

Caption of the topic “wait” from the dashboard of this analysis.
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Conclusion and suggestion

We are surprised that not more users talk about the topic “simple”. For health apps, the topic “simple” usually has many mentions and often high grades since that is one of the main reasons why users use an app instead of going to an actual doctor. We suggest Doctor On Demand look more into this.

The research team at Gavagai performed this analysis using our AI-powered text analysis tool, Gavagai Explorer. All texts analyzed in this article are collected from public online data published on the App Store.

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