Review analysis of Reed indicates irrelevant job suggestions

Caption of people looking at their phones.

Insight nr. Ⅰ
“Search criteria” has an occurrence rate of 4% and an average grade of 2,55 / 5. Some customers apparently received irrelevant job notifications even though they created filters.



Insight nr. Ⅱ
“Location features” has an occurrence rate of 4% and an average grade of 2,26 / 5. The app, at times, displays irrelevant job locations according to customers.

Insight nr. Ⅲ
“Notifications” has an average grade of 2,63 / 5 and an occurrence rate of 2%. The sentiment has decreased since 2020, and some customers have complained about receiving job notifications that don’t match their search criteria.

Caption of the topic “search criteria” from the dashboard of this analysis.

Conclusion

In short, Reed’s main issues are currently an inability to display relevant jobs from given search criteria. Other than that, they seem to have issues with finding jobs based on location as well.

The research team at Gavagai performed this analysis using our AI-powered text analysis tool, Gavagai Explorer. All texts analyzed in this article are collected from public online data published on Google Play.

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