Insight nr. Ⅰ
“Payment” has an occurrence rate of 2% and an average grade of 2,25 / 5. It correlates to “premium”. Customers are upset about the limited functionality that comes with the free version. The apps become somewhat glitchy after upgrading to the paid version.
Insight nr. Ⅱ
“Premium” has an occurrence rate of 5% and an average grade of 2,44 / 5.
Insight nr. Ⅲ
“Synchronization” has an average grade of 3,13 / 5 and an occurrence rate of 7%. Some have had issues syncing their account or syncing the app over multiple devices.
- If you found this analysis interesting, you might also be interested in our analysis of Kompas!
Customers are unhappy with the free version’s somewhat limited functionality. Having a paid and an un-paid version that differs isn’t anything strange, however, they might need to add some functionality to the free version in order to create balance. Other than that they should tend to the apps synchronization issues.
Get Started for Free
Learn about our AI-powered text analysis tool in a Personal Demo.
Then get a Free Trial to test-run Gavagai Explorer using your own data.
The research team at Gavagai performed this analysis using our AI-powered text analysis tool, Gavagai Explorer. All texts analyzed in this article are collected from public online data published on App Store.
Want to try this kind of analysis on your own data?
Gavagai Explorer is free to try (no credit card needed) and works in 46 languages.