Notability is notable for the app’s continuous crashes

Caption of a wall with post-it notes.
Photo: Phil Roeder

Insight nr. Ⅰ
“App versions” has an occurrence rate of 7% and an average grade of 3,81 / 5. Apparently, the recent update made it difficult for some to write notes. The app is also crashing from time to time.



Insight nr. Ⅱ
“App functionality” has an occurrence rate of 11% an average grade of 4 / 5. It’s related to “synchronization”. Sentiment decreased in 2020. As mentioned previously, some complained that the app is constantly crashing and has a bad UI.

Insight nr. Ⅲ
“Synchronization” has an occurrence of 7% and an average grade of 4,14 / 5. It seems that, in some cases, the app crashes when trying to use the auto-sync feature.

Caption of the topic “app functionality” from the dashboard of this analysis.

Conclusion

The new update hasn’t been that well received. Customers are having issues with writing which isn’t that good. The app has issues synchronizing as well and often crashes.

The research team at Gavagai performed this analysis using our AI-powered text analysis tool, Gavagai Explorer. All texts analyzed in this article are collected from public online data published on App Store.

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