According to reviews, Mindly is too hard to use

Caption of a cup of coffee, a phone, a pen and a to-do-list.
Photo: Marco Verch Professional

Insight nr. Ⅰ
“Map” has an occurrence rate of 8% and an average grade of 3,95 / 5. Some customers experienced difficulties in navigating through the mind map.



Insight nr. Ⅱ
“Upgrade” has an occurrence rate of 5% and an average grade of 3,12 / 5. According to some customers, they paid for the premium version yet it appeared as they never did. The computer version seems to be too expensive as well.

Insight nr. Ⅲ
“Synchronization” has an occurrence rate of 4% and an average grade of 3,50 / 5. It correlates to “upgrade” and some customers have had issues syncing the app with iCloud.

Caption of the topic “synchronization” from the dashboard of this analysis.

Conclusion

The application seems to be too difficult for some customers and maybe they should simplify it, or have a quick walkthrough upon first using the app. Furthermore, customers are having difficulties receiving the premium version after they’ve paid for it and they have issues syncing with iCloud.

The research team at Gavagai performed this analysis using our AI-powered text analysis tool, Gavagai Explorer. All texts analyzed in this article are collected from public online data published on App Store.

Want to try this kind of analysis on your own data?

Gavagai Explorer is free to try (no credit card needed) and works in 46 languages.

Book a demo to find out more!