The language barrier of Infojobs

Caption of a handshake.
Photo:Amtec Photos

Insight nr. Ⅰ
The topic “app updates” occurred in 2% of the reviews and has an average grade of 3,39 / 5. Some claimed they couldn’t change the language after they updated the app. It was mentioned that some couldn’t add more information about their work experience in the “knowledge section”. It also seems that after the new update, the app crashes now and then.

Insight nr. Ⅱ
The topic “language option” occurred in 9% of the reviews and has an average grade of 2,11 / 5. Sentiment decreases in 2020. Some wished they could change the language from Spanish to English or Italian. Currently, there’s no option to change the default language.

Insight nr. Ⅲ
The topic “app functionality” occurred in 1% of the reviews and has an average grade of 3,13 / 5. It’s related to the topic “app updates”. As mentioned previously, it seems that the recent version of the app is running slow. Also, it crashes when trying to hide irrelevant jobs.

Caption of the topic “language option” from the dashboard of this analysis.

Conclusion and suggestion

From our analysis, we would suggest InfoJobs make it possible to change the language. That will make it easier to use for everyone. They might want to consider having an English interface as a default, instead of Spanish? Except for the language issues, they should work on the usual; fixing bugs and launching an improved version of the app.

The research team at Gavagai performed this analysis using our AI-powered text analysis tool, Gavagai Explorer. All texts analyzed in this article are collected from public online data published on Google Play.

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