Insight nr. Ⅰ
The topic “profile data” occurred in 2% of the reviews and has an average grade of 2,39 / 5. It seems that in some cases, the app wouldn’t let users edit or update their profile without sending connection error messages.
Insight nr. Ⅱ
The topic “app updates” occurred in 2% of the reviews and has an average grade of 2,35 / 5. As mentioned previously, some claimed they had problems loading, updating, and editing since the new app updates.
Insight nr. Ⅲ
The topic “resume” occurred in 2% of the reviews and has an average grade of 2,74 / 5. It’s related to “app updates” and “profile data”. Some complained that they couldn’t update their CV, receiving error messages.
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Conclusion and suggestion
From our analysis of customer review data, our recommendation is an obvious one. Bayt really needs to make sure it’s hassle-free to update and edit profiles, CVs, and cover letters on their site.
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The research team at Gavagai performed this analysis using our AI-powered text analysis tool, Gavagai Explorer. All texts analyzed in this article are collected from public online data published on Google Play.
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