Insight nr. Ⅰ
“Product” has an average grade of 1,29 / 5 and an occurrence of 11%. Sentiment has seen an overall increase since 2016. It is often mentioned along with “stock”.
Insight nr. Ⅱ
“Selection” has an average grade of 1,17 / 5 and an occurrence of 1%. This topic is mentioned along with “chose” and “upgrade”.
Insight nr. Ⅲ
“Wait time” has an average grade of 1,18 / 5. Occurrence is 18%, and sentiment has steadily decreased since 2016. It is often mentioned along with “refunds” and “email support”.
- If you found this analysis interesting, you might also be interested in our analysis of Morrison Supermarket!
For a hypermarket to have close to no mentions is a bad sign. A hypermarket, consisting of a supermarket and a department store, should have a great selection of products. All around grades are low, and in order to improve and leave a more positive impression, E.Leclerc need to listen to customers’ critique.
Get Started for Free
Learn about our AI-powered text analysis tool in a Personal Demo.
Then get a Free Trial to test-run Gavagai Explorer using your own data.
The research team at Gavagai performed this analysis using our AI-powered text analysis tool, Gavagai Explorer. All texts analyzed in this article are collected from public online data published on TrustPilot.
Want to try this kind of analysis on your own data?
Gavagai Explorer is free to try (no credit card needed) and works in 46 languages.