Review analysis of Bathstore shows high overall satisfaction

Caption of bars of soap.
Photo: Marco Verch Professional

Insight nr. Ⅰ
“Price” has an average grade of 3,95 / 5 and an occurrence of 10%. Sentiment has been decreasing since last summer. It is most often mentioned along with “good” and “great”.

Insight nr. Ⅱ
“Navigating” has an average grade of 3,87 / 5 and an occurrence of 4%. Since 2018 sentiment has been on a declining trend. It is often mentioned along with “website” and “helpful”.

Insight nr. Ⅲ
“Website” has an average grade of 3,86 / 5 and an occurrence of 5%. Related topics are “ordering” and “navigating”.

Caption of the topic “navigating” from the dashboard of this analysis.
  • If you found this analysis interesting, you might also be interested in our analysis of Jysk!

Bathstore exceeded our expectations

Well done Bathstore! Customers writing these positive reviews about navigation and the functionality of the website is rare. Bathstore must really have a good system for navigating, creating a great user experience. Overall, their website is an all-round good, with a relatively high score in our analysis. Also, the pricing receives a high score in our analysis, and customers often feel like they are making a great purchase. This, in turn, encourages customers to return.

The research team at Gavagai performed this analysis using our AI-powered text analysis tool, Gavagai Explorer. All texts analyzed in this article are collected from public online data published on TrustPilot.

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