Insight nr. Ⅰ
The topic “bids” has an average grade of 2,44 / 5 and occurred in 4% of the reviews. Some claimed that the site is full of scams, fake bids, and fake employers without verified accounts. There also seems to be limited chances to bid.
Insight nr. Ⅱ
The topic “projects” occurred in 4% of the reviews and has an average grade of 2,51 / 5. This topic is related to “bids”. As mentioned previously, some had experienced fake projects that will get canceled without any notice
Insight nr. Ⅲ
The topic “account access” occurred in 2% of the reviews and has an average grade of 1,64 / 5. Some complained that they were receiving error messages when trying to log in. It was also mentioned that some couldn’t access their account trying to sign in via Facebook.
- If you found this analysis interesting, you might also be interested in our analysis of Job Street
Based on our analysis of the review data, we would suggest Freelancer make it mandatory to verify your account when signing up. By doing that, they would avoid the – apparently – many scammers. Also, they need to improve their log-in process.
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The research team at Gavagai performed this analysis using our AI-powered text analysis tool, Gavagai Explorer. All texts analyzed in this article are collected from public online data published on Google Play.
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