Problems with uploading cover letter and resumé on Job Today

Caption of a CV and a pen.
Photo: the Italian voice

Insight nr. Ⅰ
The topic “profile data” has an average grade of 2,79 / 5 and occurred in 2% of the reviews. It was mentioned that there seem to be fake profiles on the app, that could be there trying to steal information. Other than that, some had reportedly had trouble trying to delete their profile or change their profile picture.

Insight nr. Ⅱ
The topic “location feature” occurred in 5% of the reviews and has an average grade of 1,87 / 5. It seems that both “current location” and “preferred job location” detection is poor. Further, some also complained that they had difficulties to change or search for their location in the app.

Insight nr. Ⅲ
The topic “resume” occurred in 2% of the reviews and has an average grade of 3,02 / 5. Some claimed that the app wouldn’t allow them to upload their resumé/CV or cover letters.

Caption of the topic “resume” from the dashboard of this analysis.


Our suggestions for Job Today is to really make sure users can upload their cover letters and resumé – otherwise, they cannot apply for jobs! Another crucial improvement that needs to be made according to our analysis is their location feature in the app.

The research team at Gavagai performed this analysis using our AI-powered text analysis tool, Gavagai Explorer. All texts analyzed in this article are collected from public online data published on Google Play.

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