Review analysis of Lloyds Pharmacy suggests they need to keep a closer eye on their stock

Caption of a Lloyds Pharmacy.
Photo: Betty Longbottom

Insight nr. β… 
We can see that the topic β€œprescriptions” has an average grade of 1,48 / 5 which is a negative driver for the overall grade of 2,31 / 5. The topic β€œrepeat prescriptions” is even lower-rated with an average of 1,40 / 5. The overall average grade is 2,31 / 5.



Insight nr. β…‘
The topic β€œstock” is also negative with an average grade of 1,86 / 5. The topic relates to β€œnot enough” and β€œprescriptions”, suggesting that medicines aren’t always in stock. hat it can affect people who want to collect medicine according to their prescriptions.

Insight nr. β…’
Customers like the prices at LloydsPharmacy. The topic β€œprice” has an average grade of 3,47 / 5 and is a positive driver.

Caption of all the topics from the dashboards of the analysis.

Conclusion

Based on the data in our analysis, Lloyds Pharmacy doesn’t seem like the most reliable pharmacy when it comes to having the medication in stock. This is clearly something that would be beneficial to focus on improving since it seems to cause a lot of negative reviews.

The research team at Gavagai performed this analysis using our AI-powered text analysis tool, Gavagai Explorer. All texts analyzed in this article are collected from public online data published on TrustPilot.

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