Insight nr. Ⅰ
The topic “updates” occurred in 7% of the reviews and has an average grade of 2,14 / 5. Some complained about the app crashing and also bad connection since the latest update. It was also mentioned that it made it difficult to keep the “happiness level” up in the game, concerning park visitors.
Insight nr. Ⅱ
The topic “bugs” has an average grade of 2,37 / 5 and occurred in 8% of the reviews. As mentioned previously, the app is glitching and crashing frequently, sometimes this is resulting in data loss. When users were trying to log in, the app shut down, preventing them from playing the game.
Insight nr. Ⅲ
The topic “installing” occurred in 4% and has an average grade of 2,05 / 5. It seems that some users had to reinstall the app to get rid of errors, such as crashes and glitches. In some cases, it didn’t work even though the user had tried to reinstall the game.
- If you found this analysis interesting, you might also be interested in our analysis of Animal Crossing: Pocket Camp!
Conclusion and suggestions
Most issues with the app concern the function. Bugs and glitches connected to new updates irritate the users. The main focus should be to make sure that the app doesn’t crash. People shouldn’t have to reinstall the app to make it work.
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The research team at Gavagai performed this analysis using our AI-powered text analysis tool, Gavagai Explorer. All texts analyzed in this article are collected from public online data published on GooglePlay.
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