Audio Network offers creators music and licenses to help them tell their story. The question is if their products are affordable for those who are working their way up?
Why do we say this?
The topic “price increase” occurred in 18% of the reviews. The topic has an average grade of 4,51 / 5, which is lower than the overall average grade of 4,52 / 5 for the project. Some users complained about the large price increase. This had made some to contemplate whether to stop using them or not.
The topic “in-app purchasing” has an average grade of 4,15 / 5 and occurred in 10% of the reviews. It seems that some have had to face copyright issues after they purchased music clips. Some users also experienced the check-out feature for mobile phones, to not be working, hindering them from completing a purchase. This leads us to the topic “copyright issues” that occurred in 10% of the reviews and has an average grade of 4,26 / 5. As mentioned before, some users seem to have had problems concerning copyright.
Audio Network may need to think about how their price increase is affecting some of its customers. Especially for those who are leading smaller projects, also when needing different versions of the same tune. They may also try to look into how to solve issues regarding copyright, they could, for example, research how their competitors deal with it.
Also, they could improve their quality assurance and solve bugs more efficiently, so that customers will be able to purchase products from their phones.
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The research team at Gavagai performed this analysis using our AI-powered text analysis tool, Gavagai Explorer. All texts analyzed in this article are collected from public online data published on Trustpilot.
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