Customers seem unhappy with the NutriBullet High-Speed Blender

Photo: WILL POWER

Customers who have bought the NutriBullet High-Speed Blender are complaining about the motor, which seems to break rather frequently.

We thought it could be interesting to see how customers talk about the NutriBullet High-Speed Blender. So we took 4 959 reviews about the blender posted on Amazon and analyzed them with the help of Gavagai Explorer.

What are we basing this on and what can be done

“Broke” is the most talked-about topic, mentioned in 9% of the reviews. It has a negative impact on the grade and it often occurs together with “motor” and “blades”. Since 2017, the topic has decreased in occurrence. 

The topic “smell” is often mentioned together with “burning” and “motor”. The average grade for “smell” is 2,17 / 5, which is lower than the overall average (3,12 / 5).

Our analysis shows that customers are experiencing some problems with the blender. “Broke” is the most talked-about topic, although it has decreased in occurrence over time. Other issues are the smell of it, as well as leakage. This is something the manufacturer could look further into if they want to improve customer satisfaction.

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