We analyzed 765 reviews about Libreoffice

Is LibreOffice falling behind the other Office Suites?

Photo: Bruce Mars

LibreOffice is a free, open-source offline suite. It is based on Open Office and is the standard office suite of some Linux distributions. Its functionality is similar to that of MS Office and LibreOffice is advertised as a free office suite option.

We wanted to see how LibreOffice is handling itself in a market that is moving from local storage to the cloud. To find out, we grabbed 765 reviews from Capterra and ran them through the Gavagai AI for analysis!

Here are 4 things we found out!

The topic “free download” correlates to an average grade of 4,55 / 5 vs the overall average 4,35 / 5. It is included in 5% of all reviews.

“Interface” correlates to an average grade of 4,21 / 5. That is lower than the overall average, 4,35 / 5. It is mentioned in 22% of all reviews and is sometimes mentioned in connection to the topics “old” and “dated”.

The topic “basic” also correlates to a lower than average gade of 4,16 / 5. In fact, it correlates to the lowest average score of all topics. It is mentioned in 8 % of all reviews.

A change that is interesting to note is in the topic “compatibility”. It’s a correlation to higher grades has gone up dramatically from 2017 to 2019. Even though the topic is still at an overall negative grade average, there’s a trend of improvement in the topic’s grade.

What can we tell from this?

LibreOffice’s average grade on Capterra is not bad at 4,3 / 5. Though it does seem that LibreOffice might be starting to show it’s age. The use of the topic “interface” and “basic” seem to point to a perception of LibreOffice as having a basic feel. 

Worth noting is the mention of the words “old” and “dated” in connection with “interface”. That seems to show that some reviewers think that LibreOffice has aged visually in comparison to its rivals.

A worrying indication in this analysis is the last insight on the topic “reviews”, in which there seems to be dissatisfaction with the treatment and reliability of amazon reviews among customers.

Also worth noting is the use of “basic”, implying a perception of LibreOffice as lacking features. Though it does seem that the suite is improving it’s compatibility, as it has improved over time.

Though the topic “free download” shows that one of the things reviewers still really like is the fact that it is free.

If LibreOffice wants to compete with the other suites and not only open-source ones, it needs to address some things. Most notably, the perception of it as basic and barebones. 

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