Analysis of 7 199 OneDrive reviews shows that users are happy with the accessibility

Among Microsoft’s applications are their service OneDrive, which acts as a hub for all their other applications such as the MS Office Suite. We analyzed 7 199 reviews about OneDrive and found that users were happy with the accessibility and simplicity of the service.

What do we base this on?

The topic “access anywhere” correlates to a grade average of 4,53 / 5. That is higher than the overall grade average. It is mentioned very frequently in almost 36% of all reviews. The topic is mentioned with words such as “files” and “simple”.
“Simple” occurred in 47% of the reviews and had an average grade of 4,49 / 5. The topic is commonly mentioned with words such as “files”, “sharing” and the topic “access anywhere”.

Looking at the data from 7 199 reviews, there is a strong correlation between the topics “access anywhere” and “simple”. This is an indication that the users find it simple to access their files anywhere, something that generates a positive value for OneDrive. Making sure these features remain efficient will likely help OneDrive to remain a popular service.

The research team at Gavagai had run this analysis using our text analysis tool. Data in this article are collected from public data that is published on Capterra.

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