Analysis of 9 819 FotMob shows users issues with updates

Soccer Scores – FotMob is an app for live scores and match stats in football. With the app, it’s possible to keep track of one’s favorite football leagues, teams, and players. We used Gavagai explorer to analyze 9 819 reviews about the app and noticed that users seem to have problems with the updates and watching the games.

What do we base that on?

The topic “games” is mentioned in 7% of the reviews. The sentiment regarding this topic has been sinking in the past months. The topic is commonly mentioned with words such as “updates” and “ live”.
The topic “Updated” occurs in 6% of the reviews. The occurrence of this topic has been steady between 5-8% in the last few months, but with a declining sentiment towards it.

It seems as if users are having problems watching the games live. Several reviews mention that the app crashes or will not load when they are trying to watch the game live. Similarly, multiple reviews mention that the app keeps crashing after it has been updated.

The research team at Gavagai had run this analysis using our text analysis tool. Data in this article are collected from public data that is published on Google Play.

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